Return & Refund Policy
Thanks for shopping at IKAANYA.
If you are not entirely satisfied with your purchase, we’re here to take care of your concerns.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return,
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have a receipt or proof of purchase.
Note: Customized or special order items are not eligible for returns, but we will try our best to address your concerns. Please reach out to us.
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). We will process the refund within 5 days of receiving the returned item.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us.